Keeping your customer database clean and organized is essential to the success of any startup. However, it can be a costly and time-consuming task. Fortunately, there are several low-cost actions you can take to clean and maintain your Hubspot marketing and Salesforce sales customer database. Here are the top 5-10 low-cost actions you can take:
Read moreHow AI will Dramatically Change the Way Companies Sell Today
How AI will dramatically change the way companies Sell today
Read moreHealthcare: The Dirty Little Secret About Today's Electronic Medical Records (EMR, EHR)
Electronic medical records have the same problem that Customer Relationship Management (CRM) applications have had in business for over 20 years. Physicians, Nurses and Admin workers hate the systems. Why? They have to spend extra hours every day updating the patient data and much less time analyzing information to help them treat their patients. According to Bruce Korus, co-founder of the Health Innovation Think Tank (HITT) and a top Healthcare Industry Consultant, the University of Wisconsin Madison, studied the time spent by primary care physicians (PCP) on data input. They found PCP’s spent about 6 hours a day, with many hours spent outside of clinic hours updating records.
The healthcare industry is about 10 years behind other industries and can avoid many of the same mistakes.
Read moreTop 10 CRM Complaints that a CRM Administrator Can Fix
Many Companies and Sales Organizations do not know the proper level of System Administration resources they need for a Customer Relationship Management (or CRM) System. This page will help explain why a Systems Administrator is so critical to your short and long-term sales success and the cost of Systems Admin Resources:
Read moreDoes Your CRM Include the Top 10+ Features that Actually Improves Sales Productivity
There are now hundreds of CRM solutions to choose from around the world and most sales teams still don't have the increase in sales productivity that executives expect.
After a decade of evaluating, managing, implementing and consulting on CRM and Sales Productivity, I'm still amazed that all CRM systems do not include the following features and add-on products as part of their solution.
Read moreDo You Know the 5 Levels of CRM?
Ten years ago, there were a few dozen CRM Systems available from ACT (for Small Businesses) to Siebel (for Large Enterprises). In the past, you bought the software once, paid for the implementation and then paid an annual support fee...forever.
Read moreSalesforce Admin & User Self-Paced Training
Top Salesforce Training for Administrators, Managers and Users
Over the last five years, Salesforce.com has become very complex to successfully implement and manage.
However, the CRM System is still very easy to just turn on with their standard configuration and start working. It's quick, not too painful and many companies just do that. They really need some training basics before they start using it.
Read moreCRM Magazine Announces Winners of 2009 CRM Market Awards
CRM Magazine published a list of the top CRM vendors in June 2009. This is the 8th year of their survey. CRM magazine "honors the vendors, consultants, and end-user companies that focus on customer relationships and the customer experience through the sophisticated integration of people, processes, and technologies. In each of 10 categories, the magazine named one Market Winner, denoting the highest score compared to its peers. Each category also produced four Market Leader awards and One to Watch."
Click on the link below to find the best CRM vendors in the industry. Keep in mind that the "best" can also be very expensive to implement and maintain.
2009 CRM Magazine Announces Winners of 2009 CRM Market Awards
2008 CRM Magazine Announces Winners of the 2008 CRM Market Awards
Note: CRM = "Customer Relationship Management"