Electronic medical records have the same problem that Customer Relationship Management (CRM) applications have had in business for over 20 years. Physicians, Nurses and Admin workers hate the systems. Why? They have to spend extra hours every day updating the patient data and much less time analyzing information to help them treat their patients. According to Bruce Korus, co-founder of the Health Innovation Think Tank (HITT) and a top Healthcare Industry Consultant, the University of Wisconsin Madison, studied the time spent by primary care physicians (PCP) on data input.  They found PCP’s spent about 6 hours a day, with many hours spent outside of clinic hours updating records.

The healthcare industry is about 10 years behind other industries and can avoid many of the same mistakes.